We can answer many non-urgent admin related queries for CURRENTLY REGISTERED patients via email with a 7-14 day turn around.

This keeps the phone lines free for patients needing to speak with healthcare staff:

Insurance claims/ Referrals:

requests.ivermc@nhs.net

(Please note that if your request is about having a new referral made, you will need to book a telephone appointment to discuss this with a GP first)

Non-clinical Covid-19 vaccination/ groupings etc:

covid19enquires.ivermc@nhs.net

General enquiries (non-urgent such as new patient registration):

generalenquiresrequests.ivermc@nhs.net